Privacy policy

Last updated August 2, 2026

Tommy Hoppe is a brand owned and operated by Tommy Hoppe Limited Liability Company, a Georgia limited liability company (“Tommy Hoppe,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit TommyHoppe.com, place an order, contact us, or otherwise use our services.

Information we collect

Depending on how you interact with us, we may collect:

  • Contact and identity information, such as your name, email address, telephone number, billing address, and shipping address.
  • Order and transaction information, such as products purchased, order history, payment status, delivery information, and returns. Payment card details are handled by Shopify and its payment providers; we do not receive full card numbers.
  • Device and usage information, such as IP address, browser and device type, cookie identifiers, pages viewed, referral information, and interactions with the site.
  • Communications, including messages, customer-service requests, photographs submitted for damage claims, and marketing preferences.

We collect information directly from you, automatically through the site, and from service providers involved in payments, fraud prevention, fulfillment, delivery, analytics, and customer support.

How we use information

We use personal information to:

  • operate, secure, and improve the site;
  • process payments, fulfill orders, arrange delivery, and administer returns;
  • communicate about orders and respond to requests;
  • detect fraud, abuse, security incidents, and technical problems;
  • send marketing communications when permitted, which you may unsubscribe from at any time; and
  • comply with law, enforce our terms, and protect our rights and the rights of others.

How we disclose information

We may disclose personal information to service providers that perform work for us, including Shopify, payment processors, fraud-prevention providers, fulfillment partners, carriers, hosting and security providers, analytics providers, and professional advisers. We may also disclose information when required by law, to protect rights or safety, or in connection with a merger, financing, sale, or transfer of all or part of the business.

Shopify powers this store. Information submitted through the store is also processed under Shopify’s Privacy Policy.

We do not sell personal information for money. If optional advertising or analytics technologies are enabled, they may involve disclosures that certain laws define as “sharing” or “targeted advertising.” Where required, we provide consent or opt-out controls through the storefront’s privacy settings.

Cookies and similar technologies

We and our service providers use cookies and similar technologies to keep the store functioning, remember preferences, secure checkout, understand site performance, and—where enabled and permitted—measure or personalize marketing. You can manage cookies through your browser and any privacy controls displayed on the site. Blocking necessary cookies may prevent parts of the store or checkout from working.

Retention

We retain personal information only as long as reasonably necessary for the purposes described here, including order fulfillment, customer service, accounting, fraud prevention, dispute resolution, and legal compliance. Retention periods vary by the type of information and applicable obligations.

Your privacy choices and rights

You may unsubscribe from marketing emails using the link in the message. Depending on where you live, you may also have rights to request access, correction, deletion, or a portable copy of personal information, or to object to or restrict certain processing. You may use any privacy controls displayed on the site or email hoppe@tommyhoppe.com. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law.

We will not discriminate against you for exercising an applicable privacy right. If we deny a request, you may ask us to reconsider by replying to our decision.

International processing

Our store and service providers may process information in the United States and other countries. Where required, appropriate contractual or legal safeguards are used for cross-border transfers.

Children

The site is not directed to children under 13, and we do not knowingly collect personal information from them. Where local law sets a higher age threshold, that threshold applies. If you believe a child has provided information to us, contact us so we can review and delete it as appropriate.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy to reflect changes in our practices, technology, or legal obligations. The revised version will be posted here with a new “Last updated” date.

Contact us

Tommy Hoppe Limited Liability Company
Tommy Hoppe / TommyHoppe.com
510 Telford Place NE, Atlanta, GA 30342, United States
hoppe@tommyhoppe.com
+1 (585) 261-1849